Feedback & Ideas for seeed

We love your feedback and look forward to hearing from you. Our helpdesk includes a number of articles to get you started, and our feedback forums are a great place to post your ideas and vote up others. We are eager to hear what you’d like for Seeed to do for you!

Knowledge Base

  1. Assurance 

    1. Do products come with warranties?
    2. How do you handle defective on arrival / DOA orders?
  2. Fusion FAQ 

    1. What is Gerber file?
    2. What are the PCB panelization rules?
    3. How to export the drill files correctly?
    4. Can I use another software beside Eagle to generate the Gerber files?
    5. What is the minimum milling slot?
  3. Fusion Specification 

    1. Fusion PCB Order Submission Guidelines
    2. Fusion PCB Specification
    3. Fusion PCBA Specification
    4. Fusion PCB Stencil specification
    5. Open Parts Library
  4. General 

    1. What are Seeed's business hours?
    2. What holidays does Seeed observe?
  5. Ordering 

    1. Can I add an item to my order?
    2. Can I change my shipping address after placing an order?
    3. How do I cancel an existing order?
    4. What are the order statuses in Bazaar?
    5. What does each stock status mean?
  6. Products' FAQ 

    1. TECHNICAL QUESTION
    2. GPRS Shield (SKU: SLD01098P)
    3. WiFi Shield (SKU: WLS06201P)
    4. Music shield (SKU: SLD01104P)
    5. Grove - Starter Kit for Arduino (SKU:ELB00100M)
  7. Shipping 

    1. Do you charge shipping & handling -- is shipping really FREE over $50?
    2. Do you do partial shipments?
    3. Do you ship to PO Boxes?
    4. Do you take international orders?
    5. How are customs and import tax/duties handled?
  8. Tech Support 

    1. Where to find documents of products ?
    2. How to get solutions of tech questions ?
    3. What do I do to suggest more components in OPL?
    4. What is the layout tips for 3440030P1 AUDIO-Connector?
    5. What is the size of the Fiducial?
  9. All articles 

    1. What are articles/canned responses and how do I use them?
    2. What are Seeed's business hours?
    3. Can I add an item to my order?
    4. Do you charge shipping & handling -- is shipping really FREE over $50?
    5. Do products come with warranties?
    208 articles 

Feedback and Knowledge Base