Have a shipment problem with Fusion orders? ← Knowledge Base Why doesn't my tracking number work on the tracking website? Why has my Air Mail package still not arrived? How can I get the shipping cost/methods for Fusion orders? Why is the Tax ID/Personal ID required? Singapore Post service no longer available for Fusion orders dispatched to Canada Where do you ship the orders? Why is it taking so long for customs clearance? Seeed Do NOT Allowed to do any low-value reporting operations.