AdminSeeed Customer Support Team (Admin, seeedstudio)

My feedback

  1. 4 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)

      Hi vde,

      Thank you so much for your advice! We are developing the way to confirm receiving of parcel with order now and this website function should be finished by the end of July.

      Have a great day!

      Best Regards,
      Seeed Customer Support Team

    • 3 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        AdminSeeed Customer Support Team (Admin, seeedstudio) commented  · 

        Hi osborn,

        Thank you so much for the website advice. I have forwarded this message to website manager who will email you for further discussion.

        Have a nice weekend. Please don’t hesitate to share your thoughts in the future.

        Best Regards,
        Molly

      • 2 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          AdminSeeed Customer Support Team (Admin, seeedstudio) commented  · 

          Hi Berkaysomali,

          Thank you so much for the product suggestion! We will give it some serious consideration and see how BBG Wireless can effectively be with ethernet port.

          Thanks again and have a nice weekend.

          Warm Regards,
          Molly

        • 8 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            AdminSeeed Customer Support Team (Admin, seeedstudio) commented  · 

            Hi George,

            Thanks for your advice. We have decided to take into your advice and implement it.

            Have a nice weekend!
            Molly

          • 2 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              AdminSeeed Customer Support Team (Admin, seeedstudio) commented  · 

              Hi, Molly here. Sorry for any inconvenience it caused. We have reduced its display time, it will only come up one time per day.

              Regards,
              Molly

            • 1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                AdminSeeed Customer Support Team (Admin, seeedstudio) commented  · 

                Hi my friend, the estimated back into stock date for LinkIt Smart 7688 would be in the middle of Nov, around on Nov 17th.
                For any further question, pls send e-mail to order@seeed.cc.
                Thanks!

              • 3 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  AdminSeeed Customer Support Team (Admin, seeedstudio) commented  · 

                  Hi Martin,
                  This is Ivy from Fusion Team. Apologize for any inconvenience that we have brought to you. We have double checked to make sure it goes well,especially the compatibility

                  For fusion service, we have upgraded our site for PCB: https://www.seeedstudio.com/new-fusion-pcb.html. We are improving our online and off experience and doing our best to offer better service.

                  If you have advice or suggestion about fusion, you can contact me directly at :ivy.li@seeed.cc. Looking forward to your feedback.

                  Apologize again for the inconvenience and thanks for your feedback.

                  Regards
                  Ivy

                • 1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    AdminSeeed Customer Support Team (Admin, seeedstudio) commented  · 

                    Hi my friend, sincerely apologizes for the confusions. We offer free express shipping (include DHL, FedEx and UPS) if your order is over $200. Not valid on Fusion service.
                    If you wanna inquiry the shipping fee with fusion service, pls kindly contact fusion@seeed.cc.
                    Thanks!

                  • 2 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      AdminSeeed Customer Support Team (Admin, seeedstudio) commented  · 

                      Hi my friend, we accept school purchase orders. Pls send inquiry to service@seeed.cc. Thanks!

                    • 1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        AdminSeeed Customer Support Team (Admin, seeedstudio) commented  · 

                        Hi my friend, thanks for your suggestion. Pls send e-mail with the product name to our customer service, address: service@seeed.cc before you place the order. We are glad to help.
                        Thanks for your support!

                      • 1 vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          AdminSeeed Customer Support Team (Admin, seeedstudio) commented  · 

                          Hi, this is Molly from SeeedStudio.
                          Thank you for reaching out to us via our help center Forum. The mobile wiki site is still under develop and I'm so sorry for the frustration that you've encountered.

                          We will keep you updated when the mobile site is ready, thank you for your understanding and patience.

                          Regards,
                          Molly

                        • 3 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            AdminSeeed Customer Support Team (Admin, seeedstudio) commented  · 

                            Thanks for your advice! It's really great. Actually, there is a function to delete an item, which is the icon of dustbin. Maybe it's not obvious enough to understand at the first glance.
                            We will make a plan to fix the shopping cart.

                          • 14 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)

                              Dear friends,
                              Pls kindly choose the registered air parcel as the delivery option. It is the regular mail shipping, delivery time is 15-30 business days.
                              Registered air parcel shipping is available in South America.
                              Thanks.

                              AdminSeeed Customer Support Team (Admin, seeedstudio) commented  · 

                              Dear friends,
                              Pls kindly choose the registered air parcel as the delivery option. It is the regular mail shipping, delivery time is 15-30 business days.
                              Registered air parcel shipping is available in South America.
                              Thanks.

                            • 1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                AdminSeeed Customer Support Team (Admin, seeedstudio) commented  · 

                                Hi Alexandru,
                                Thanks for your feedback. We have put that in our schedule and will have more options soon. Thanks again for your feedback and please don't hesitate to contact us if you have any other suggestions about our fusion service.

                              • 6 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  AdminSeeed Customer Support Team (Admin, seeedstudio) commented  · 

                                  Hi McLargeHugs,
                                  Thanks for your feedback about fusion service. We have put that in our improvement schedule and will inform your when it is released. Thanks again for your feedback.

                                • 10 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)

                                    Dear my friend,
                                    Sorry for the late response.
                                    You can purchase the products from Bazaar directly. The express and air mail shipping are both available to Iran. For payment, the Paypal might be banned, in this case pls use the credit card, we support Visa and Master.
                                    Bazaar link: https://www.seeedstudio.com/
                                    For further question, pls contact order@seeed.cc.
                                    Thank you!

                                  • 3 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)

                                      Dear my friend,
                                      Thanks for your question. Shipping to domestic area pls kindly place the order in our Taobao shop. We offer free express shipping for order over ¥99. Thank you.

                                    • 2 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)

                                        Hi anushreemath,
                                        Our technical support team has reached to you and glad that you have solved the problem. If you have any other technical problems during making, you are welcome to post it in our community (www.seeed.cc) and we have technical support team standing by. Thank you
                                        Ivy

                                      • 3 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)

                                          Dear my friend,
                                          Sorry for the confusions.
                                          To become a distributor, the guideline in the new website hasn't been finished yet. Pls refer to the old Bazaar temporarily: http://bz.seeedstudio.com/depot/index.php?main_page=become_a_distributor
                                          Thank you!

                                        • 3 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)

                                            Hi Jamie Roberts,

                                            I am very sorry to tell you RePhone is not support for Linux. But it is could support for Windows 10, I can update firmware on Win10 machine. You can make a try and the way is same to Windows 7.

                                            Thanks.
                                            Wayne Weng/SE

                                          ← Previous 1

                                          Feedback and Knowledge Base