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peishan.chen@seeed.cc

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4 results found

  1. Allow repeat order without the need to upload the gerber files again

    9 votes
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    2 comments  ·  My Seeed Idea  ·  Admin →
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    peishan.chen@seeed.cc supported this idea  · 
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    peishan.chen@seeed.cc commented  · 

    Hello Ian ,

    Thank you so much for the suggestion and we think we are going to take it ! We are building this part in our new fusion version and we will add the "re-order" function sooner.
    But we are also thinking that the "re-order" option should have a function which is "upload a new Gerber " for the one who need to change their Gerber file , right ?

    Thanks again for your support for Seeed and we will do our best to provide the best service.
    Have a nice day!

  2. not notify the customer that PCB has been shipped unless it has actually been handed over to the courier such as Fedex.

    1 vote
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    2 comments  ·  My Seeed Idea » I suggest  ·  Admin →
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    peishan.chen@seeed.cc commented  · 

    Hello Takeharu,

    Sorry for causing you any inconveniences firstly .
    For this shipment issue, it will always take 3-5 business days for customs clearance , which mean Express has not received the package and logistics information has not yet been updated to the web site. 
    This is our logistics supply chain for your reference.
    Seeed Warehouse →Shipping Agent →China Customs →HK Express Services →Destination →Local Post Office →End customer

    At present, we have improved the DHL service, if you like, please choose DHL for your shipping method to ensure the pleasant shopping experience , thank you !

    Best Regards,
    Evelyn

  3. to correct the shipping date

    1 vote
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    1 comment  ·  My Seeed Idea » I suggest  ·  Admin →
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    peishan.chen@seeed.cc commented  · 

    Thank you for pointing out ,we will fix it ASAP . Really sorry for any inconvenience for this !

  4. Provide CAD files in KiCAD

    4 votes
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    1 comment  ·  My Seeed Idea » I wish  ·  Admin →
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    peishan.chen@seeed.cc commented  · 

    Hello Frank ,

    Thank you so much for the suggestion , our support team will consider it and try to make it comes true .

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