Please contact us with the following information:
1. Order number.
2. File name.
3. Photos and description of the defects/issues. Please be as descriptive as possible and detail how many products are affected etc. Please include a single photo of all the defective products together.
4. A photo of the express waybill.
We will respond to you as soon as possible. For more information on our warranty and returns policy, please click here.