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Have a problem with Fusion orders?

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  1. My Fusion order status is "Pending/Awaiting Revised File", what should I do?

  2. What are the extra characters (production code) printed on my boards?

  3. How can I cancel my Fusion order?

  4. How can I change my shipping address?

  5. Why the website cannot read the BOM file?

  6. Why is there no updated information from the tracking number?

  7. I am not happy with the quality of my Fusion order, what can I do?

  8. Why haven't I received any e-mails about my order confirmation or status updates?

  9. Where can I download my invoice?

  10. I chose the wrong color in my Fusion order, can I change it?

  11. Can you solder components which are not in the Seeed Open Parts Library (OPL)?

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