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Feedback & Ideas for Seeed

We love your feedback and look forward to hearing from you. Our helpdesk includes a number of articles to get you started, and our feedback forums are a great place to post your ideas and vote up others. We are eager to hear what you would like for Seeed to do for you! 

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Knowledge Base

  1. PCBAサービス →

    1. FusionPCB——PCBAに関する質問
    2. 実装図の出力方法
    3. ピック＆プレースファイル の出力方法
    4. FusionのWEBサイトがBOMファイルを認識できないのはなぜですか？
    5. 部品実装の注文状態について

  2. Assurance →

    1. Do products come with warranties?
    2. How do you handle defective on arrival / DOA orders?

  3. General →

    1. What are Seeed's business hours?
    2. What holidays does Seeed observe?

  4. Fusion Specification →

    1. Fusion PCB Specification
    2. Fusion PCBA Specification
    3. Fusion PCB Stencil Specification
    4. Fusion Aluminum PCB Specification
    5. Fusion FPC (Flexible PCB) Specification

  5. Fusion Service FAQ →

    1. What is Fusion?
    2. How to place a Fusion PCB order?
    3. How long do Fusion orders take?
    4. How long do Fusion PCB/PCBA orders take?
    5. What are the Fusion PCB order statuses?

  6. Fusion PCB Assembly FAQ →

    1. What is the Seeed Fusion PCB Assembly (PCBA) Service?
    2. Seeed Fusion PCB Assembly Service Quick Questions
    3. How do I place a Seeed Fusion PCB Assembly (PCBA) Order?
    4. How do I prepare the Bill of Materials (BOM) file for Seeed Fusion PCBA Orders?
    5. What is the Lead Time for Seeed Fusion PCB Assembly orders?

  7. Have a problem with PCB design? →

    1. My PCB does not require Solder Mask, what should I do?
    2. What is the correct way to draw the silkscreen on the bottom side?
    3. My PCB does not require Drill Holes, what should i do ?
    4. Which layer should I use in EAGLE for milling?
    5. I don't want silkscreen on my PCBs, how can I proceed with a PCB Assembly order?

  8. How to generate PCB Gerber files? →

    1. What is Gerber file?
    2. How to generate Gerber files in Altium Designer
    3. How to generate Gerber files from CircuitMaker
    4. How to generate Gerber and Drill files from Eagle
    5. How to generate Gerber files from DipTrace

  9. Have a problem with Fusion orders? →

    1. My Fusion order status is "Pending/Awaiting Revised File", what should I do?
    2. What are the extra characters (production code) printed on my boards?
    3. How can I cancel my Fusion order?
    4. How can I change my shipping address?
    5. Why the website cannot read the BOM file?

  10. Fusion Technical FAQ →

    1. What are the PCB panelization rules?
    2. How do I place an ODM Light Customization order on your website?
    3. What is the depth and width of the v-cuts/grooves?
    4. What are the dimensions for Dielectric Separation thickness?
    5. What is the thickness of the inner copper layers?

  11. Have a shipment problem with Fusion orders? →

    1. Why doesn't my tracking number work on the tracking website?
    2. Why has my Air Mail package still not arrived?
    3. How can I get the shipping cost/methods for Fusion orders?
    4. Why is the Tax ID/Personal ID required?
    5. Singapore Post service no longer available for Fusion orders dispatched to Canada

  12. Bazaar Ordering →

    1. How can I place an Bazaar online order when I want to finish payment via Bank transfer ?
    2. How to register and place order?
    3. How to select Shipping Method?
    4. How to Track My Parcel?
    5. Where Can I get my invoice?

  13. Seeed Products' FAQ →

    1. TECHNICAL QUESTION
    2. GPRS Shield (SKU: SLD01098P)
    3. WiFi Shield (SKU: WLS06201P)
    4. Music shield (SKU: SLD01104P)
    5. Grove - Starter Kit for Arduino (SKU:ELB00100M)

  14. Shipping →

    1. Do you ship to PO Boxes?
    2. How come my tracking number doesn't work?
    3. Customs, Duties and Taxes Policy
    4. How long does it take for orders to get sent?
    5. What are the available shipping methods?

  15. Bazaar Tech Support →

    1. Where to find documents of products ?
    2. How to get solutions of tech questions ?

  16. よくある質問（Fusion向け） →

    1. サイト利用案内ー初めてのお客様はこちらで
    2. Fusion PCB / PCBA注文のリードタイム・納期はどのくらいですか？
    3. 注文のEQ問題の確認と回答方法 / データ不備のメールを受信した場合の解決方法
    4. 円形や異形状の基板は製造できますか？
    5. 注文する前にガーバーデータを確認してもらえますか？

  17. 常见问题 →

    1. Grove - Ultrasonic Ranger(SKU: 101020010)
    2. SoundPi(SKU:114991454,102991014,114991455)

  18. 技術ガイド（Fusion向け） →

    1. ガーバーデータとは
    2. シルクについて
    3. ガーバーファイルを出力する方法
    4. Fritzingからガーバーファイルを出力する方法
    5. PCBEからガーバーファイルを出力する方法

  19. 標準規格書（Fusion向け） →

    1. 基板製造の仕様
    2. 部品実装の仕様
    3. メタルマスクの仕様
    4. アルミ基板の仕様
    5. フレキ基板の仕様

  20. All articles →

    1. What are Seeed's business hours?
    2. Do products come with warranties?
    3. Where to find documents of products ?
    4. My Fusion order status is "Pending/Awaiting Revised File", what should I do?
    5. My PCB does not require Solder Mask, what should I do?
    325 articles →

Feedback and Knowledge Base

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