Seeed operates Monday to Friday, from 9:30am to 6:00pm China Time, with a lunch break between 12nn and 1:30pm.

Click below to contact support (via support tickets)

Customer Service (reply within 24 hours on business day) Questions regarding:

1. Current orders including item and address changes.
2. Payment issues or application of credits, coupons, and gift cards.
3. DOA, missing, or wrong items received.
4. Invoice offer.
5. Tracking number and logistics problem.

Technical Support (reply within 48 hours on business day)

Questions regarding:

1. Product problem like usage, unmatched item etc.
2. Wiki and Forum account and point.
3. Defective issue.