Skip to content

What about Product Guarantee / Warranty?

Warranty Statement
SEEED guarantees to provide accurate descriptions and high quality product. If Customer has any problems with any executed purchase order, please notify SEEED within 60 days from the date of shipment.

UNLESS OTHERWISE EXPRESSLY STIPULATED IN PERTICULAR AGREEMENT OR PURCHASE ORDER, SEEED MAKES NO WARRANTY OF FITNESS, SUITABILITY OR MERCHANTABILITY OF THE PRODUCT FOR ANY PARTICULAR PURPOSE OR SPECIAL CIRCUMSTANCE.

Warranty Period
General Term  

Warranty Period of product sold by SEEED is 12 months as of the date of delivery.

SEEED will provide economic effort to replace or repair the product free of charge if the defects are caused due to reasons related to raw materials, designation, or manufacturing process.

SEEED will repair, replace the product under reasonable charges to the customer if the product defects meets this Warranty Policy.

SEEED will repairs, replace the defective product, or provide on-site technical support for products exceeding the warranty period on reasonable fees.

Exceptions  

SEEED will refuse to provide warranty promises if:

a.Products have been beyond the warranty period; or

b.Defections are due to wrong use, un-proper maintenance or storage, or breach of user guides or menu provided by SEEED; or

c.Defections are results of Force Majeure, which shall mean any acts of law, natural disaster, war, riots, strikes, insurrections, tsunami, typhoon, earthquake, terrorism,

governmental sanctions, legislation changes or any similar event beyond such party’s reasonable control; or

d.Customer has conducted repair actions to the products.

e.For those specific product (e.g. Azure Sphere MT3620 Development Kit ) as notified to Customer expressly, in cases that the product is free from any Quality Defect and the productpackage has been opened by Customer.

Feedback and Knowledge Base