Why has my Air Mail package still not arrived?

If your order has been sent via Registered Air Mail, you can check the status at http://www.17track.net/en.
However, there is no good quality guarantee, tracking information may be slow to update or cease completely and delivery is much slower. It usually takes 30 - 45 days to reach the destination. See the flow chart below.
Please check at your local post office directly i
f you have not received your parcel after more than 45 days.

For a more reliable service and faster delivery time, we recommend using the other available services, such as our competitively priced DHL or FedEx shipping services. 


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