How can I cancel my order?

You can cancel order by yourself before order was updated to our operation system, order in confirming, pending and confirmed(with available *cancel* button) status can be canceled by yourself. System will refund to you automatically, the refund may take 7-15 working days to reach your account. During the refund, pls kindly do not raise any dispute.

You need to contact customer service team for help if your order was updated to our operation system and the *cancel* button is not available, we can not ensure to cancel the order successfully for you, order can not be canceled by customer service team if package was shipped out of our warehouse.

To avoid any abnormal issue, please cancel your order before it was updated to our operation system, please cancel order when the  *cancel* button is available.

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