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How can I cancel my order?

For Bazaar orders, you may cancel the order before shipment when the order status is pending, confirming, confirmed or processing, while the cancel button is available. After the order status is shipped or trackable, the order can NOT be canceled.

Please note that follows Non-Cancellable/Non-Returnable (“NCNR”) policy such as SenseCAP M1, the order can NOT be canceled. 

Please follow the steps to find your order details page: My Orders>View Order> Cancel Order

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