We are sorry to hear that. For that the fee is not charged from our side,it is out of our control, and the returned fee is higher than the order value usually, we may can not apply refund for you.
Customs, Duties and Taxes
Customs are quite different in each country. please comment while you are placing order about the requirements, we will support as much as possible.
And we mentioned it at check out page that *(Import duties excluded)*.
Sorry for the inconvenience and thanks for your understand.
Seeed Customer Support Team
Please visit our wiki page for more info about products. It will be appreciated if you can help us improve the documents, add more demo code or tutorials. For any technical support, please post your questions to our forum.